WikiChampion is the name for an employee of an organisation, who acts as an in-house wiki expert for the wiki that is intended to be used. He supports all the users, which may be a part-time or full-time job, depending on the size of the organisation. Typically the WikiChampion comes from the IT department or from a technical department.
In most cases the wiki serves as a knowledge base to improve collaboration within the organisation, and it is not public.
- Context
- : An organisation wants to start a wiki for in-house use. The overall situation maybe that the organisation wants to improve its KnowledgeManagement.
- Problem
- : The users don't know enough about wiki and it is too inefficient that each user builds know-how on his own.
- Solution
- : One employee takes the role of an wiki expert, who knows all about the wiki and support the users.
- Connected patterns
- : A WikiKickOffEvent may be used to present the wiki in its initial form to those involved.
- Alternatives
- : In a more complex situation, especially if the wiki is larger or has a public part and needs quality control, when its goal is to churn out news or articles, an EditorialTeam may be installed.
- Comments
- : An unimaginative company might name the person in charge "wiki admin" or "wiki sysop". The name WikiChampion is used in literature.